Privacy policy

Below, we describe the processing of your personal data and your rights under the applicable data protection regulations - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and Act 3/2018 of 5 December 2018 on the protection of personal data and guarantee of digital rights, hereinafter referred to as the "applicable data protection regulations".

1. Data controller and contact details

The entity responsible for processing your data is Auxiliar Conservera S.A. (hereinafter Auxiliar Conservera), with Tax Identification Code A30007264 and registered office in Molina de Segura (Murcia) at Ctra. Torre Alta, s/n, 30500. If you wish, you can contact us by e-mail at the following address:>

2. For what purpose(s) will we process your data and on what legal grounds?

In accordance with the provisions of the applicable data protection legislation, your personal data will be processed on the legal grounds and for the purposes set out below:

a) Consent of the data subject

If you give us your consent, your data will be processed for the purpose of managing your access as a registered user of the website, enabling you to make use of the various services offered through the website (website browsing, online shop and retrieval of credentials).

You may withdraw your consent at any time. In this regard, it should be noted that the withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal of such consent.

b) Performance of a contract between the parties

Your personal data will be processed for the purpose of managing the orders and purchases you make through the online shop, as well as for responding to any queries or requests you make to us in relation to such purchases or orders.

3. What categories of data will we process?

The following categories of data will be processed:

4. To which recipients will your data be disclosed?

In order to fulfil all the purposes described above, Auxiliar Conservera has the collaboration of third party service providers who may have access to the personal data as a result of the execution of the contracted services. In all cases, Auxiliar Conservera follows strict criteria for selecting these third parties in order to comply with its data protection obligations and signs the respective data protection agreement with them, in which these third parties undertake to comply with their data protection obligations, and specifically, to comply with the legal, technical and organisational measures, to process personal data for the agreed purposes, and to prohibit the processing of such personal data for other purposes or their transfer to third parties.

In addition, Auxiliar Conservera may disclose personal data and any other user information when required to do so by public authorities (State Security Forces and Bodies, competent Public Bodies and Judges and Courts) in the exercise of the functions legitimately attributed to them and in accordance with the provisions applicable in those cases in which it is necessary.

Finally, if you make a purchase using the online shop, your credit/debit card details will be communicated to the financial institutions through the payment gateway offered by the financial institutions themselves, and Auxiliar Conservera will not be in possession of this information at any time.

5. How long will we keep your data?

Auxiliar Conservera will comply with current legislation regarding the duty to delete personal information once the intended purpose has been achieved, or when you withdraw your consent, remaining at the exclusive disposal of Judges and Courts, the Public Prosecutor's Office or the competent Public Authorities to deal with possible liabilities arising from the processing, and only during the statute of limitations for such liabilities. Once these periods have elapsed, this information will be permanently deleted by means of secure methods.

6. How did we obtain your data?

The personal data that Auxiliar Conservera processes are the personal data provided directly by the data subject at the time of registration as a user and subsequent purchases through the online shop.

7. What are your rights when you provide us with your data?

In accordance with the provisions of the applicable data protection regulations, you are entitled to exercise, if you so wish, the rights of access, rectification and deletion of data, as well as to request the limitation of the processing of your personal data, to object to such processing, to request the portability of your data, and not to be subject to automated individual decisions.

You may exercise the rights described above through the following channels, providing the documentation we require to verify your identity (copy of your ID card, passport, NIE, etc.):

8. Who can you make a complaint to?

If data subjects believe that their data protection rights have been infringed, they may lodge a complaint with the Spanish Data Protection Agency, the supervisory authority for data protection,, C/Jorge Juan number 6, 28001, Madrid.